Welcome to Alpha Games Lab (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use, share, and protect that information, and your rights regarding your personal data.
2.1 Information You Provide
- Account Information: When you create an account, we may collect your name, email address, username, and password.
- Payment Information: If you make purchases, we collect payment information such as credit card details or other payment methods.
- Communications: Any information you provide when contacting us, such as customer support inquiries or feedback.
2.2 Information We Collect Automatically
- Gameplay Data: We collect data about your gameplay activities, including your in-game interactions, achievements, and game progress.
- Device Information: We collect information about the device you use to access our games, including your IP address, operating system, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our games and website.
2.3 Information from Third Parties
- Social Media and Third-Party Accounts: If you connect your game account to social media platforms or third-party services, we may receive information from those platforms, such as your profile information and friends list.
3 How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: To operate, maintain, and improve our games, website, and customer support.
- To Personalize Your Experience: To provide tailored content, recommendations, and in-game offers based on your preferences and gameplay.
- To Process Transactions: To process payments and fulfill orders for in-game purchases and other services.
- To Communicate with You: To send you updates, promotional offers, and other communications related to our games and services.
- To Ensure Security and Prevent Fraud: To protect our users, services, and company from fraudulent activities and ensure a safe gaming environment.
4 Sharing Your Information
We do not sell your personal information. However, we may share your information with the following parties:
- Service Providers: Third-party companies that assist us with various business operations, such as payment processing, data analysis, and customer support.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
5 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6 Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee its absolute security.
7 Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions. Please send a request at info@alphagameslab.com
- Opt-Out: You can opt out of receiving promotional communications from us at any time.
To exercise these rights, please contact us at [Insert Contact Information].
8 Children’s Privacy
Our games and services are not directed at children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under this age. If we learn that we have collected personal information from a child under this age without verification of parental consent, we will delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website or through other communication methods. Your continued use of our services after any changes take effect will signify your acceptance of the revised Privacy Policy.
